Terms and Conditions
Introduction
Welcome to Refill & Pods. Please read these Terms & Conditions carefully before using our website or placing an order. By accessing or using our website, you agree to be bound by these Terms & Conditions, which create a legally binding agreement between you and us. If you have any questions, please contact us refillnpods@gmail.com.
These Terms & Conditions protect your rights as a consumer and ensure compliance with UK law. You must accept these Terms & Conditions before completing any purchase. Nothing in these Terms & Conditions affects your statutory rights.
Application
These Terms & Conditions apply to all purchases made on our website, https://refillnpods.co.uk, by customers purchasing refillable pods, prefilled pods, and coils.
We are Refill & Pods, operating in the UK. By placing an order with us, you agree to comply with these Terms & Conditions. You must be at least 18 years old to place an order on our website.
Interpretation
- Consumer: An individual purchasing products for personal use, not for business purposes.
- Contract: The legally binding agreement between you and Refill & Pods for the supply of goods.
- Goods: Refillable Pods, Prefilled Pods, & Coils are available on the website.
- Order: Your order submitted through the website.
- Delivery Location: The address you provide for the delivery of goods.
- Website: Our website, https://refillnpods.co.uk.
- Privacy Policy: Our policy outlining how we handle your personal information.
Products
We aim to provide accurate product descriptions on our website. Images, descriptions, and specifications are for illustrative purposes only; minor variations may occur. All products are subject to availability. We may update or modify product details to comply with applicable laws or safety standards.
Personal Information
We handle your personal data according to our Privacy Policy. By using our website, you agree to allow us to store and process your information for order fulfilment, customer service, and marketing purposes (where consent is given).
Ordering and Contract Formation
All orders are subject to acceptance. A contract is formed only when we send you an Order Confirmation email. You are responsible for ensuring the accuracy of the order details before submission. We reserve the right to reject any order at our discretion.
Price and Payment
All prices displayed on the website include VAT at the applicable rate. Payment must be made via credit/debit card or other payment methods offered at checkout. Payment may be taken immediately or prior to delivery, depending on the payment method.
Delivery
We deliver within England, Wales, Scotland, Northern Ireland, the Isle of Man, and the Channel Islands. Orders will be delivered within the agreed timeframe or, if no timeframe is specified, within 30 days of the contract date.
If delivery does not occur within the agreed timeframe, you may have the right to cancel the order and receive a full refund. Delivery outside these regions may incur additional costs, including import duties or taxes, which are the responsibility of the customer.
Cancellation and Returns
You have the right to cancel your order within 14 calendar days of receiving the goods, except for customised products or items made to your specifications.
To cancel, notify us via email, post, or the contact form on our website. Returned items must be in their original, undamaged condition. We will refund the cost of the goods paid in advance but may retain any separate delivery charges.
Age Verification
UK law requires that vaping products are sold only to adults aged 18 or over. By placing an order, you confirm that you are at least 18 years old. We may use third-party age verification services to comply with this requirement.
Intellectual Property
All content on the website, including text, images, logos, and product information, is the property of Refill & Pods or its licensors. You may not copy, reproduce, or distribute any content without our prior written consent.
Limitation of Liability
Refill & Pods is not liable for any indirect or consequential losses arising from the use of our website or products. Our total liability to you in connection with any product or service is limited to the purchase price of the goods.
Changes to Terms
We may update these Terms & Conditions from time to time. Updates will be published on this page with the effective date. Your continued use of the website constitutes acceptance of the revised Terms & Conditions.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
For any questions regarding these Terms & Conditions, please contact us at:
Email: refillnpods@gmail.com
Phone: +44 7462863111
Address: The Office, Waters Meeting, Britannia Way, Bolton BL2 2HH, UK
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